We are independent third party service providers who provide guidance and related tips on setting up your printer and downloading & installing software drivers from 123.hp.com/setup . Also, we provide simple fixes for your printer related issues and queries. We are not specifically tied-up with HP and its services in any way nor do we trade any of its products or services. We’ve intended the usage of all the images, logos and content on this website for informational purposes alone. For issues related to service and warranty, contact the manufacturer directly and thoroughly examine our privacy policy.

Close ×

HP LaserJet Pro M102w Printer Driver Issues

The HP full feature driver on the sotware installation CD or downloaded from 123.hp.com uses a guided installer to setup your printer for a Wi-Fi or wired network connection. Some errors such as printer not found, unable to find the printer, No devices found, Your printer could not be found on your wireless network may display, if the installer does not detect the printer even after selecting the connection type.

HP LaserJet Pro M102w Printer Driver Issues

Follow the below given steps to troubleshoot the issues causing the printer driver setup problems.

  1. Initially turn off the printer after disconnecting the power cord from router. Close all the running programs in your computer and shut down. Reconnect the router power cord and wait for the printer to regain the internet connectivity. Switch on the printer and computer. Install the printer driver again
  2. Check whether your network is working correctly by checking that it is not connected to gues or host network that allows guest logins. You must have 2.4GHz band, if you have a dual band router. Otherwise the printer cannot connect to the network.
  3. You can also manually connect the printer to your network so that the HP installer can find the printer. If you have a touch or text-based control panel use either the wireless setup wizard or Wi-Fi Protected setup. Install the HP driver and software again after connecting.
  4. Use the HP Print and Scan doctor, a free tool provided by HP for diagnosing and resolving print and scan issues. Download the HP Print and Scan Doctor. Enter the link https://support.hp.com/in-en/document/c03286146 in your browser’s URL section and press Enter. Under the topic Running print and scan doctor, the link for HP Print and Scan doctor download is available. Click on the link and follow the instructions on screen. To know more in detail, visit the above mentioned link.
  5. Disable the firewall software for some time as the