123.hp.com/envy7864 - HP Envy 7864 ePrint

Set up the HP Envy 7864 Printer for Remote Printing using HP ePrint

The instruction manual is reserved for HP printers that are web enabled and supports remote printing via HP ePrint .

Step 1 : Review and confirm setup requisites for HP ePrint.

Before all else, the first step is to review and confirm the basic functional requirements are met by the printer before proceeding to set up ePrint for HP Envy 7864 . If the Printer falls short of minimum requirements, the printer cannot print using HP e Print.Get more information about the setup and connection from 123.hp.com/envy7864

Ensure you own a HP ePrint supported Printer. This can be identified by HP ePrint logo, icon or button visible on the Control Panel. HP ePrint won’t work if the printer is connected using an USB cable. So please keep the USB cable disconnected.

For printers that do not display HP ePrint logo or icon on their control panel, the second method is to head to the Web Services Setup, Network Setup, or Wireless Settings based on the model of the printer to spot the Web Services Menu. If you are still unclear or unable to find the HP ePrint compatibility, you may head to Mobile Printing Solutions Compatible with HP Printers.

See to that if the printer is using an Ethernet wired or wireless connection except for USB and a working Internet connection.
Ensure the internet connection is active and strong.
If your Printer uses an Ethernet connection, examine the printer’s Ethernet port and check lights and cables there. Confirming the connection would be solidly glowing Green light and twinkling Orange light denoting the activity.
If your Printer is powered with a Wireless connection, check if the wireless feature is turned ON and the printer-computer duo is connected to the very same network.
For Printers that possess Wireless icon and blue light on printer’s surface , see to that the light is ON and twinkling.

Step 2: Turn on and launch the Web Services

The Web Services or the Embedded Web Server is a key tool enabling your Printer to communicate and exchange data over internet with web-enabled remote printing services like HP ePrint. There are 2 separate sections with appropriate instructions to enable Web Services from a Touchscreen or non- touchscreen control panels. For all your printer related inquries visit 123.hp.com/envy7864.
Apart from enabling the Web Services, firmware needs to be periodically updated for effective functioning of HP ePrint.

TouchScreen/LCD Display Control Panel :

The Web Services can be turned ON and enabled directly from the touchscreen display simple and smooth. Check if the firmware is out-dated and quickly update it to the latest version.
The Printer Control panel features a HP ePrint button with its icon. For printers that do not display HP ePrint logo or icon on their control panel, the second method is to head to the Web Services Setup, Network Setup, or Wireless Settings based on the model of the printer to spot the Web Services
The Control Panel may present a prompt to turn Web Services ON or setup HP ePrint and you should select and touch Turn On, Enable , or Setup options subject to what is displayed and stroll through the on-screen instructions and move over to next steps. Get rid of all the printer related issues hp.com/envy7864
If asked to update the firmware , proceed to accept it by pressing OK.
The Control Panel may signal the Web Services being already on by the display of Web Services Summary Screen or Connected Status. Pressing Print Info will print an Information Sheet and move over to next steps.

Non Touchscreen/LCD Display Control Panel :

The Embedded Web Server (EWS) can be utilized to launch the Web Services for printers with no Touchscreen/LCD Control Panel Display.

Be certain that the firmware is up to date and if not, attempt to update it by visiting HP Customer Support. Enter your Printer Model to search for the instruction document about Printer Firmware updates.

The Embedded Web Server Page needs technical information such as Printer’s IP Address to open. In order to fetch IP Address, a Network Configuration or Self- Test Page has to be printed. For more insights about the HP printers and their connection 123.hp.com/envy7864

The instruction manuals detailing processes such as ‘print a configuration page’ and ‘print a self-test page’ can be found on HP Customer Support Site and can be accessed by sharing the Printer Model Information.

The Printer IP address is mentioned in the Network Configuration page.

Launch a new web browser window and enter the IP address mentioned in the Network Configuration page on the address bar and hit Enter. Users commonly make mistakes of entering IP address in Search Box or Search Engine which will never open EWS page.
Opening with an IP address on browser window may put up a Website Security Certificate on the browser window for which you can click Continue . Subsequently, EWS information Page opens up and if it does, it also indicates the same network being used by the computer and the printer.
The EWS webpage might look like this. You should find Web Services Tab on the page and click it.
Select Continue, Enable or Turn On in the Web Services Setup Page that opens up and walk through the on-screen instruction.
The Web Services Summary Page will open for certain type of printers on clicking the Web Services tab suggesting the Web Services being already on. The Web Services Summary Page will have Web Services Settings dashboard under it. You should proceed to click ‘Print Info Page’ on the left portion of the window.

Step 3 : Discover the exclusive Printer E mail address.

As soon as the Web Services is launched , the printer prints a Make the Most of your Printer or Important Printer Setup Instructions page by default. Click our page to get rid of the printer realted issues 123.hp.com/envy7864.The information page comprises of vital information such as Printer E mail address and/or the Printer Claim Code.

The Printer goes through a time delay before printing an information page in certain circumstances. You are advised to wait for five to ten minutes before repeating the steps of turning off and turning on the Web Services again to retry printing the information page.

The Printer information page contains the printer’s email address which can be used to open up the Embedded Web Server page.

The Printer Information Page may include either the printer’s direct e mail address or the printer claim code. If a printer claim code is specified, concatenate the printer claim code with @hpeprint.com to form a mail address.

Step 4: Print using HP ePrint service

HP provides an exclusive service for its customers who do not always be in geographical proximity with their printers. They would like to print from remote locations and send print commands to their printers both from far and near. This exclusive service called HP ePrint is a cloud supported remote printing app allowing the users to print remote provided an active internet connection is present. The user has to simply shoot an e mail with photos and documents straight to the printer’s e mail address and print them.
Users who wish to print from remote locations or on the go can take advantage of HP ePrint service which routes and manages print commands over a secure channel to the printer from user laptop/computer/smartphone or tablet with just internet connectivity and functional mail account.Finish the setup process easily by 123.hp.com/envy7864
There are few requirements in regards to the structure of the print commands sent through HP ePrint
e mail which are indexed below.

The Printer’s e mail address should only be entered in the To:field . Additional e mail recipients are prohibited in the TO: field by HP ePrint however CC field acts as a provision to add additional e mail recipients.
Write a Subject in the email’s subject line. An empty subject line will cause HP ePrint to abort the print job . The Subject Lines are left out while printing.
The whole size of the sum of all attachments must not be more than 10MB .
The Maximum number of allowed attachments is 10.
The supported file types for documents and photos are text (.txt), PDF, HTML, Microsoft Word (.doc and .docx), Microsoft PowerPoint (.ppt and .pptx), Microsoft Excel (.xls and .xlsx), .bmp, .gif, .jpg, .png, and .tiff.HP e Print does not support Open Office files.
The minimum horizontal and vertical photo resolution should at least be 100 pixels.
HP ePrint does not read or print encrypted and password protected documents.
HP ePrint is not compatible with double side page printing.
E mail attachments cannot be printed alone but with the e mail itself.
HP ePrint Server do not record precise timelines thus cannot report the exact times of print job creation or print execution.

Printing from a Desktop/Laptop :

Print from the comfort of your room using your Laptop/Desktop, Active Internet connection and HP ePrint enabled Printer through an e mail sent to the printer’s e mail address.Printer Driver

Printing a saved Document/Photo from your Desktop/Laptop

Log into your standard e mail client and then draft a new e mail message
Put in the web-enabled Printer’s e mail address in the TO: field
Write a Subject on the Subject line of the e mail message.
Locate the photo or document that you wish to print from the saved folders and attach it to e mail and Click Send.

Printing an E mail

Search and Find the E mail in the mailbox which needs to be printed.
Click on Forward and put in the web-enabled Printer’s e mail address in the TO: field
Write a Subject on the Subject line of the e mail message and then click Send.

Printing a Webpage on a browser.

For Printing Webpages, they should be initially saved as a document on the folders and must be attached to the email that will be sent to printer’s e mail address and subsequently printed. Get more insights about the printer setup and its process 123.hp.com/envy7864.

Printing from a Smartphone or Tablet

Mobile Printing is possible through Android Smartphones or tablets or from iPhone, iPod or iPad devices using the HP e Print service and shooting an e mail directly to your printer’s e mail address.

Printing a saved Document/Photo (Mobile Device)

Locate the App that stores your desired photo/document which needs to be printed.
The Action or Share icon must be pressed which varies between different mobile platforms.
Sign into the Email client app if you have not already and compose a new e mail and include the attachment.
Add a Subject in the Subject Line and then touch the Send

Printing an E mail Message (Mobile Device)

Search and Find the E mail which is desired to be printed. Click on Forward
Put in the web-enabled Printer’s e mail address in the TO: field
Add a Subject in the Subject Line and then touch the Send symbol.

Printing a Webpage (Mobile Device)

For Printing Webpages, they should be initially saved as a document and then be attached to the email that will be sent to printer’s e mail address and subsequently printed.